WorkPilot Digital LLC

Your privacy matters to us. This policy explains in plain language what personal information WorkPilot Digital LLC collects when you use our website, how we use it, and your rights regarding that information. Please read it carefully.

Applies to: WorkPilot Digital LLC - 586 W MAIN ST AUSTIN IN 47102

Who We Are

WorkPilot Digital LLC ("WorkPilot Digital," "we," "us," or "our") is a registered disregarded entity incorporated under the laws of the State of Montana, United States. We operate the e-commerce website at workpilot.digital and sell premium digital productivity tools, templates, and workflow systems. For privacy matters, WorkPilot Digital LLC acts as the data controller of your personal information.

Information We Collect

Information you provide directly

Name, email address, phone number, shipping and billing address when placing an order
Payment information, processed securely by Stripe. We do not store raw card numbers
Account login credentials if you create an account
Messages you send through our contact form or customer support channels
Survey responses, product reviews, or feedback you voluntarily submit

Information collected automatically

IP address, browser type, operating system, and referring URL
Pages visited, time spent on pages, and click paths via analytics tools
Device identifiers and screen resolution
Session cookies and preference tokens

Information from third parties

Payment status and fraud signals from Stripe
Shipping tracking updates from logistics carriers

How We Use Your Information

Processing, fulfilling, and shipping your orders
Sending order confirmations, shipping updates, and receipts
Responding to your customer service inquiries and support requests
Preventing fraud, abuse, chargebacks, and unauthorized access
Personalizing your shopping experience and product recommendations
Sending promotional emails and offers only with your consent or where permitted by law
Conducting analytics to improve our website, product range, and user experience
Complying with legal obligations, tax reporting, and regulatory requirements

We will never sell your personal information to third parties for their independent marketing purposes.

Sharing Your Information

We disclose personal information only in limited circumstances:

Payment processing

Stripe, Inc. processes all payments. Your card data is transmitted directly to Stripe under their PCI-DSS compliant systems. We do not receive or store sensitive card data.

Shipping & logistics

We share your name and shipping address with our carrier partners, such as USPS, UPS, and FedEx, solely to deliver your order.

Analytics providers

We use anonymized or aggregated analytics data to understand site performance. We configure these tools to minimize personal data exposure.

Legal compliance

We may disclose information when required by applicable law, court order, or government authority, or to protect our legal rights.

Business transfers

In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the successor entity subject to the same privacy protections.

We use Stripe for payments, analytics, and other business services. Stripe may collect personal data including via cookies and similar technologies. The personal data Stripe collects may include transactional data and identifying information about devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection, loss prevention, authentication, and analytics related to the performance of its services.

All third-party service providers we work with are bound by confidentiality obligations and are prohibited from using your data for purposes other than those we specify.

Cookies & Tracking

We use cookies and similar technologies to operate our website. For full details, see our Cookie Policy.

Essential cookies: Required for shopping cart functionality, session management, and site security. Cannot be disabled.
Analytics cookies: Help us understand how visitors interact with our site using aggregate, anonymized data.
Preference cookies: Remember your settings like language or display preferences.

You can manage cookie preferences in your browser settings or via the consent banner displayed on your first visit.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law:

Order and transaction records are retained for a minimum of 7 years for tax and accounting purposes
Customer support correspondence is retained for 3 years
Marketing preferences and email consent records are retained until you opt out or withdraw consent
Analytics data in anonymized form may be retained indefinitely

When data is no longer needed, we securely delete or anonymize it.

Data Security

We implement industry-standard safeguards to protect your personal information, including:

SSL/TLS encryption for all data transmitted between your browser and our servers
PCI-DSS compliant payment processing through Stripe
Access controls limiting who within our organization can view personal data
Regular security reviews and vulnerability assessments
Secure storage practices with encrypted databases

While we take these measures seriously, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we will notify you promptly if a breach affecting your data occurs.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you
Correction: Ask us to correct inaccurate or incomplete information
Deletion: Request that we delete your personal data, subject to legal retention requirements
Portability: Receive your data in a structured, machine-readable format
Objection: Object to certain processing activities, including direct marketing
Restriction: Request that we limit how we use your data in certain circumstances
Withdraw consent: Revoke previously granted consent at any time without affecting prior lawful processing

To exercise any of these rights, contact us at [email protected] or call +1 2292614240. We will respond within 30 days.

Children's Privacy

Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected data from a child, we will promptly delete it. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last reviewed" date at the top of this page and, where appropriate, notify you by email or by displaying a notice on our website. Your continued use of our website after any change constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal data, please reach out:

WorkPilot Digital LLC
586 W MAIN ST AUSTIN IN 47102
Email: [email protected]
Phone: +1 2292614240

Privacy Policy

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